Submit a request

Let us know which Nexa3D product you'd like to reach out about.

What would you like to Email us about?

This can be found by navigating on the Touchscreen to the System tab -> About -> Printer Information

This is the version of NexaX you're using. It can be found at the top left corner of the window, in the title bar.

Please attach clear pictures of your failure as well as the .nxa & .nxs files for this print.

Please enter the serial number of your printer. The product label is located in the lower back left corner of the machine as shown here: https://bit.ly/3npWFet

The printer firmware version can be found by navigating to System -> Settings -> System Version on the touchscreen. It should follow the format #.#.#.#. See this image for an example: https://bit.ly/3mfTK8U

Please enter the serial number of your xCURE unit. The product label is located in the lower back left corner of the machine as shown here: https://www.google.com

Please enter the serial number of your xWASH unit. The product label is located in the lower back left corner of the machine as shown here: https://www.google.com

The NexaX version number can be found on the top left of the program window.

Add file or drop files here