Updating Software on the XiP

There are two methods to update the printer firmware: Online update for internet-connected printers, and via USB for non-internet connected printers

Online Update Method

Pre-requisite: Need an internet connection

  1. On your XiP, Navigate to Settings → System → Update

  2. Select “Check Online”

  3. If there is a new version available, click update

  4. The UI will show an update in progress loading screen

    Note, there will be two behaviors during this process: the UI will freeze for a short time after a while and the device will need to be manually rebooted after the update
  5. Wait for device to finish the update. It will navigate back to the dashboard screen when it is finished. You can check that the version has been updated in the Update screen or in the Printer Information screen

  6. If there are any issues please reach out to support@nexa3d.com with any screen shots of errors that can be provided

USB Update Method

Prerequisite: Need a USB drive, (preferably FAT32 formatted)

  1. Download the XiP .nxu file

  2. Plug USB drive into your computer
  3. Copy the .nxu to the USB drive

  4. Eject the USB drive when the file is finished transferring, and remove USB drive from your computer
  5. Plug the USB drive into the XiP printer's USB port on the left hand side

  6. Navigate to Settings → System → Update

  7. Select “Check USB”

  8. Proceed through the online update method steps 4-6


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